Please enter your information below in as much detail as possible. The claim form must be completed by the policyholder. If you have any problems completing this form, please call 0844 848 5637* from a landline or 0330 1239213† from a mobile.
Please note that if your claim is successful, you’ll need to pay an excess. You’ll find the details of the excess you have to pay on your Certificate of Insurance. This amount may vary depending on when and how often you make a successful claim under your policy.
If you are claiming for damage please do not throw your damaged device away as we will ask you to return this to us if your claim is successful.
* Calls cost 7p per minute, plus your phone company’s access charge.
† Calls cost no more than calls to geographical numbers (01 or 02) and will be included as part of inclusive minutes in your package.
Fields marked * are mandatory